No note, no clock-off.
The app won't close a shift without a care note of 150 characters or more and a signature. Talk it in with voice-to-text if typing's a pain.
The app won't close a shift without a care note of 150 characters or more and a signature. Talk it in with voice-to-text if typing's a pain.
Incident and ABC reports, medication and eight more health logs, filed from the shift against the participant.
Every entry from a shift carries the worker, the date and the shift it came from. Print the care notes or any health log for a date range when the auditor asks.
The care note gets written while the shift's still fresh, because the app won't let your worker clock off without one. It lands on the participant's record with the date, the shift and who wrote it, and the next worker can read it before they start.
Meds, food and fluids, sleep and hygiene, bowels, diabetes, blood pressure, falls, seizures and weight. Your team logs them from the shift in the app, and each one files itself on the participant, against the shift, with who did it.
Something goes wrong, it's reported from the shift while it's fresh, the office hears about it straight away, and the report stays open until someone's investigated it and published it.
Everything's dated, has a name on it and sits on the participant it's about, so there's nothing to chase when the audit comes around.
Every note, log and report carries who wrote it and the date, plus the shift when it was written on one.
A participant's care notes or any health log, printed to PDF for the dates you pick.
Auditors read the notes, logs and reports with their own read-only login.
Tick a care note to share it with a guardian. Private notes stay with the office.
Everything in notes and health logs. What it doesn't do is in the answers below.
Written before they clock off.
Logged by the dose.
Eight more, from the same shift.
Where the writing happens.
Reported fast, followed up properly.
Behaviour, in context.
The bigger picture.
Want to see your notes and logs in it? Book a demo. We set up your portal for you and walk your team through it.
What it does, what it doesn't, and no fine print.
Plain-English guides on the NDIS rules this part of the job runs into, sourced and kept up to date.