Billing That Doesn't Make You Cry.

Every finished shift turns into NDIS invoice lines, priced off the Price Guide for the day and the time, travel included. Each one comes straight off the participant's plan, and the lot goes to Xero as drafts when you say so.

The Short Version

Priced off the Price Guide.

Weekday, evening, night, weekend or public holiday, every hour is billed at the rate for when it happened. Nobody types a price.

Plans that keep score.

Every invoice comes straight off the right line of the participant's plan, so you see what's left before it's gone.

Into Xero in one go.

Tick the week, send it to Xero as drafts, one invoice per participant. No double handling.

What's Actually in It

1. Invoices Straight Off the Price Guide

Clock off a shift and Orangised writes an invoice for every participant on it, from their own NDIS support item, priced for the day and the time it happened. Nobody picks a rate. Nobody does the maths.

  • A shift that runs past 8pm bills its daytime and evening hours as separate lines, each at its own price
  • Saturdays, Sundays and public holidays at their own rates, with the holiday named on the line
  • Kilometres billed as their own lines: the drive there, with its travel support item number, and the kilometres with the participant
  • Group and SIL house shifts billed to each participant at their share; several workers with one participant billed as one invoice, with the ratio on the line
  • Sleepovers at the flat sleepover rate, plus any active hours

2. Plans That Keep Score

Load the participant's NDIS plan once. Every invoice after that comes straight off the right line, period by period, so you know what's left before it's gone.

  • Lines for core supports, travel and each allied health service, with what's been released, spent and left
  • Funding released monthly, quarterly or up front, with anything unused rolling into the next period
  • An account statement for every plan: each debit, the line it came off and the running balance
  • Admins get a heads-up the moment a line goes past what's been released

3. Into Xero, Minus the Double Handling

Tick the invoices and send them to Xero as drafts, one per participant, each support line carrying its NDIS support item number. Check them in Xero, approve them, done.

  • Participants sync as Xero contacts and support item numbers as Xero items, on demand or automatically in the background
  • Every line goes in GST free, with the participant's name and NDIS number as the reference
  • Each invoice can only go once, so a double-click never sends a double invoice
  • Sync problems are listed with how to fix them and a link to the record

4. Checked Before It Goes Anywhere

Pending, sent to Xero or archived, every invoice sits in one list you can filter, open and fix before anything goes to Xero.

  • Who pays

    Every invoice is marked NDIS managed, plan managed or self managed, and the list filters by it.

  • Every line, open

    Open any invoice to see each line: the band, times, hours, rate and subtotal.

  • Prices changed?

    Recalculate pending invoices against current rates and support items in one go.

  • Cancellations, your call

    Cancel a shift and choose whether it still gets invoiced. Non-billable shifts never are.

The Full Billing List

Everything in billing and NDIS invoicing. What it doesn't do is in the answers below.

The Price Guide, Built In

Every hour at the right rate.

  • The NDIS support catalogue built in, loaded centrally a financial year at a time
  • Each shift priced from the catalogue year it falls in, even one that runs past midnight into 1 July
  • Price limits for your state, or for remote and very remote areas
  • Weekday daytime, evening and night, Saturday, Sunday and public holiday rates
  • Your own custom support items and prices, for anything off the catalogue
  • Quote-only items with no price can't be picked for billing

Invoices From Every Shift

Clock off, invoice done.

  • An invoice for every participant on every completed shift, from their own support item
  • Shifts split at the band boundaries, one line per band, public holidays named on the line
  • Individual, group and SIL house shifts, each participant billed at their share
  • Several workers with one participant billed as one invoice, with the ratio on the line
  • Sleepovers at the flat sleepover rate, plus any active hours
  • Kilometres to the participant and kilometres with them, each on its own line
  • Cancelled shifts invoiced only when you choose to; non-billable shifts never are
  • Allied health sessions on the same invoice list, tagged by discipline

Checking and Fixing

Before anything leaves the building.

  • Pending, Sent to Xero and Archived lists
  • Filters for participant, dates and who manages the funding
  • Open any invoice to see every line: band, times, hours, charge percentage, rate and subtotal
  • Recalculate pending invoices against current rates and support items
  • Archive what you won't bill, and bring it back if you change your mind
  • Export the list to CSV
  • A Bulk Payment CSV of your NDIA-managed invoices in the NDIA bulk payment format, ready for you to upload

Plan Budgets

Know what's left before it's gone.

  • Each participant's NDIS plan, with lines for core supports, capacity building, travel and allied health
  • A budget calculator: support items, hours, public holidays and travel kilometres in, the funding schedule out
  • Stated and flexible lines, released monthly, quarterly or up front
  • Released, spent and left for every period, with unused funds rolling into the next
  • Unused funds carried forward from the previous plan
  • Every invoice taken off the right line automatically, kilometres off the travel line
  • An account statement with a running balance, and the invoice behind every debit
  • A heads-up for admins when a line goes past what's been released
  • Discontinue a line with a reason, and its future releases stop

Xero

One system talking to the other.

  • Connect your Xero organisation once
  • Participants synced as contacts, support item numbers as Xero items
  • Earning rates, payroll calendars and staff synced for payroll
  • Sync on demand, or switch on automatic sync in the background
  • Selected invoices sent as Xero drafts, one per participant per send
  • GST-free lines, with the participant's name and NDIS number as the reference
  • Each invoice sent once, even on a double-click
  • Sync problems listed with how to fix them and a link to the record

Want to see your invoicing in it? Book a demo. We set up your portal for you and walk your team through it.

The Honest Answers

What it does, what it doesn't, and no fine print.

Not for you, no. Orangised prices your invoices off the NDIS Price Guide, takes them off the participant's plan and sends them to Xero. For NDIA-managed participants, hit Bulk Payment and you get a CSV in the NDIA bulk payment format, with your ABN and registration number on it, ready to upload in the provider portal yourself.

Read Up on the Rules

Plain-English guides on the NDIS rules this part of the job runs into, sourced and kept up to date.

Bin the Billing Spreadsheet.

Book a demo and we'll run your own kinds of shifts through it: priced off the Price Guide, taken off a plan and sent to Xero. Then decide if you'll miss the spreadsheet.