[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"lms-course-5":3},{"course":4,"related":29},{"id":5,"slug":6,"fullname":7,"shortname":8,"displayname":7,"categoryId":9,"categoryName":10,"summaryHtml":11,"summaryText":12,"imageUrl":13,"startDate":14,"endDate":15,"enrolmentMethods":16,"selfEnrolment":18,"guestAccess":19,"contacts":20,"customFields":24,"format":25,"enrolUrl":26,"courseUrl":27,"timeModified":28},5,"developing-active-support-skills-5","Developing Active Support Skills","Active Support Skills",1,"Support Worker Training","\u003Cdiv>\r\n\u003Cdiv>\r\n\r\n\u003Cdiv>\r\n\u003Cdiv>\r\n\u003Cdiv>\r\n\u003Cdiv>\r\n\u003Cdiv>\r\n\u003Cdiv>\r\n\u003Cp>Active Support is a person-centred approach that focuses on helping people with disability participate actively in their own lives. Rather than completing tasks for a person, Active Support encourages workers to provide the right level of assistance so individuals can be involved in everyday activities, make choices, and develop new skills.\u003C\u002Fp>\r\n\u003Cp>This course explores the key principles of Active Support and how they can be applied in practical support settings. Participants will learn how meaningful engagement contributes to improved wellbeing, independence, and quality of life, and how small changes in the way support is provided can lead to better outcomes for the people they support.\u003C\u002Fp>\r\n\u003Cp>Through practical examples and real-world scenarios, learners will develop strategies to encourage participation in daily routines, community activities, communication, decision-making, and skill development. The course also examines how to identify opportunities for engagement and tailor support to meet each person's individual needs, goals, and abilities.\u003C\u002Fp>\r\n\u003Cp>By the end of this course, participants will have a greater understanding of how Active Support can be used to promote independence, choice, inclusion, and meaningful participation in everyday life.\u003C\u002Fp>\r\n\u003Cp>\u003C\u002Fp>\r\n\u003Cp>\u003Cstrong>Important Disclaimer\u003C\u002Fstrong>\u003C\u002Fp>\r\n\u003Cp>This course is provided for information and educational purposes only. It is designed to increase your understanding of the topic and provide theoretical knowledge to support your professional development.\u003C\u002Fp>\r\n\u003Cp>Upon successful completion, you will receive a Certificate of Completion. This certificate confirms that you have completed the learning content and any associated assessments within this course. It is not a formal qualification, nationally recognised certification, licence, or accreditation, and it does not, on its own, demonstrate practical competency or authorise you to perform workplace tasks.\u003C\u002Fp>\r\n\u003Cp>This course provides the theoretical knowledge required to support safe manual handling practices. It is not a substitute for practical workplace training, supervised competency assessments, organisation-specific policies and procedures, or workplace-specific manual handling instruction.\u003C\u002Fp>\r\n\u003Cp>Where practical skills are required, learners must complete any additional hands-on training, workplace induction, competency assessments, and ongoing supervision required by their employer or applicable legislation.\u003C\u002Fp>\r\n\u003Cp>It is the responsibility of each learner and their employer to ensure that all work is carried out in accordance with current workplace policies, relevant legislation, applicable Australian Standards, and industry best practice.\u003C\u002Fp>\r\n\u003Cp>By undertaking this course, you acknowledge and agree that the Certificate of Completion is evidence of participation only and should not be relied upon as proof of professional competence or eligibility to perform manual handling tasks without appropriate workplace training and assessment.\u003C\u002Fp>\r\n\u003C\u002Fdiv>\r\n\u003C\u002Fdiv>\r\n\u003C\u002Fdiv>\r\n\u003C\u002Fdiv>\r\n\u003C\u002Fdiv>\r\n\u003C\u002Fdiv>\r\n\r\n\u003C\u002Fdiv>\r\n\u003C\u002Fdiv>\r\n\u003Cdiv> \u003C\u002Fdiv>","Active Support is a person-centred approach that focuses on helping people with disability participate actively in their own lives. Rather than completing tasks for a person, Active Support encourages workers to provide the right level of assistance so individuals can be involved in everyday activities, make choices, and develop new skills. This course explores the key principles of Active Support and how they can be applied in practical support settings. Participants will learn how meaningful engagement contributes to improved wellbeing, independence, and quality of life, and how small changes in the way support is provided can lead to better outcomes for the people they support. Through practical examples and real-world scenarios, learners will develop strategies to encourage participation in daily routines, community activities, communication, decision-making, and skill development. The course also examines how to identify opportunities for engagement and tailor support to meet each person's individual needs, goals, and abilities. By the end of this course, participants will have a greater understanding of how Active Support can be used to promote independence, choice, inclusion, and meaningful participation in everyday life. Important Disclaimer This course is provided for information and educational purposes only. It is designed to increase your understanding of the topic and provide theoretical knowledge to support your professional development. Upon successful completion, you will receive a Certificate of Completion. This certificate confirms that you have completed the learning content and any associated assessments within this course. It is not a formal qualification, nationally recognised certification, licence, or accreditation, and it does not, on its own, demonstrate practical competency or authorise you to perform workplace tasks. This course provides the theoretical knowledge required to support safe manual handling practices. It is not a substitute for practical workplace training, supervised competency assessments, organisation-specific policies and procedures, or workplace-specific manual handling instruction. Where practical skills are required, learners must complete any additional hands-on training, workplace induction, competency assessments, and ongoing supervision required by their employer or applicable legislation. It is the responsibility of each learner and their employer to ensure that all work is carried out in accordance with current workplace policies, relevant legislation, applicable Australian Standards, and industry best practice. By undertaking this course, you acknowledge and agree that the Certificate of Completion is evidence of participation only and should not be relied upon as proof of professional competence or eligibility to perform manual handling tasks without appropriate workplace training and assessment.","\u002Fapi\u002Flms\u002Ffile\u002F35\u002Fcourse\u002Foverviewfiles\u002FChatGPT_Image_Jun_19_2026_11_11_44_AM_50.png",1781877600,1813413600,[17],"self",true,false,[21],{"id":22,"name":23},2,"Admin User",[],"topics","https:\u002F\u002Flms.orangised.com.au\u002Fenrol\u002Findex.php?id=5","https:\u002F\u002Flms.orangised.com.au\u002Fcourse\u002Fview.php?id=5",0,[30,46,60],{"id":31,"slug":32,"fullname":33,"shortname":34,"displayname":33,"categoryId":9,"categoryName":10,"summaryHtml":35,"summaryText":36,"imageUrl":37,"startDate":38,"endDate":39,"enrolmentMethods":40,"selfEnrolment":18,"guestAccess":19,"contacts":41,"customFields":43,"format":25,"enrolUrl":44,"courseUrl":45,"timeModified":28},7,"coercive-control-in-disability-support-7","Coercive Control in Disability Support","Understanding Coercive Control","\u003Cp>Coercive control is a form of ongoing abuse where a person uses manipulation, intimidation, isolation, threats, or controlling behaviours to limit another person's independence, choices, and freedom. Unlike physical violence, coercive control is often subtle and develops over time, making it difficult to recognise. For people with disability, the risk can be even greater because the abusive behaviour may occur within relationships where they depend on others for care, support, or daily living.\u003C\u002Fp>\r\n\u003Cp>This course provides support workers and carers with the knowledge and practical skills to recognise coercive control, understand how it affects people with disability, and respond appropriately. You will learn how controlling behaviours can be disguised as care, identify warning signs, understand the impact on a person's safety and wellbeing, and recognise situations where additional support or reporting may be required.\u003C\u002Fp>\r\n\u003Cp>The course also explores the legal recognition of coercive control in New South Wales, including the responsibilities of disability support workers to identify concerns, protect participants, and follow appropriate reporting processes.\u003C\u002Fp>\r\n\u003Cp>\u003C\u002Fp>\r\n\u003Cp>\u003Cstrong>Important Disclaimer\u003C\u002Fstrong>\u003C\u002Fp>\r\n\u003Cp>This course is provided for information and educational purposes only. It is designed to increase your understanding of the topic and provide theoretical knowledge to support your professional development.\u003C\u002Fp>\r\n\u003Cp>Upon successful completion, you will receive a Certificate of Completion. This certificate confirms that you have completed the learning content and any associated assessments within this course. It is not a formal qualification, nationally recognised certification, licence, or accreditation, and it does not, on its own, demonstrate practical competency or authorise you to perform workplace tasks.\u003C\u002Fp>\r\n\u003Cp>This course provides the theoretical knowledge required to support safe manual handling practices. It is not a substitute for practical workplace training, supervised competency assessments, organisation-specific policies and procedures, or workplace-specific manual handling instruction.\u003C\u002Fp>\r\n\u003Cp>Where practical skills are required, learners must complete any additional hands-on training, workplace induction, competency assessments, and ongoing supervision required by their employer or applicable legislation.\u003C\u002Fp>\r\n\u003Cp>It is the responsibility of each learner and their employer to ensure that all work is carried out in accordance with current workplace policies, relevant legislation, applicable Australian Standards, and industry best practice.\u003C\u002Fp>\r\n\u003Cp>By undertaking this course, you acknowledge and agree that the Certificate of Completion is evidence of participation only and should not be relied upon as proof of professional competence or eligibility to perform manual handling tasks without appropriate workplace training and assessment.\u003C\u002Fp>","Coercive control is a form of ongoing abuse where a person uses manipulation, intimidation, isolation, threats, or controlling behaviours to limit another person's independence, choices, and freedom. Unlike physical violence, coercive control is often subtle and develops over time, making it difficult to recognise. For people with disability, the risk can be even greater because the abusive behaviour may occur within relationships where they depend on others for care, support, or daily living. This course provides support workers and carers with the knowledge and practical skills to recognise coercive control, understand how it affects people with disability, and respond appropriately. You will learn how controlling behaviours can be disguised as care, identify warning signs, understand the impact on a person's safety and wellbeing, and recognise situations where additional support or reporting may be required. The course also explores the legal recognition of coercive control in New South Wales, including the responsibilities of disability support workers to identify concerns, protect participants, and follow appropriate reporting processes. Important Disclaimer This course is provided for information and educational purposes only. It is designed to increase your understanding of the topic and provide theoretical knowledge to support your professional development. Upon successful completion, you will receive a Certificate of Completion. This certificate confirms that you have completed the learning content and any associated assessments within this course. It is not a formal qualification, nationally recognised certification, licence, or accreditation, and it does not, on its own, demonstrate practical competency or authorise you to perform workplace tasks. This course provides the theoretical knowledge required to support safe manual handling practices. It is not a substitute for practical workplace training, supervised competency assessments, organisation-specific policies and procedures, or workplace-specific manual handling instruction. Where practical skills are required, learners must complete any additional hands-on training, workplace induction, competency assessments, and ongoing supervision required by their employer or applicable legislation. It is the responsibility of each learner and their employer to ensure that all work is carried out in accordance with current workplace policies, relevant legislation, applicable Australian Standards, and industry best practice. By undertaking this course, you acknowledge and agree that the Certificate of Completion is evidence of participation only and should not be relied upon as proof of professional competence or eligibility to perform manual handling tasks without appropriate workplace training and assessment.","\u002Fapi\u002Flms\u002Ffile\u002F83\u002Fcourse\u002Foverviewfiles\u002FChatGPT_Image_Jul_10_2026_11_45_53_AM_50.png",1783692000,1815228000,[17],[42],{"id":22,"name":23},[],"https:\u002F\u002Flms.orangised.com.au\u002Fenrol\u002Findex.php?id=7","https:\u002F\u002Flms.orangised.com.au\u002Fcourse\u002Fview.php?id=7",{"id":47,"slug":48,"fullname":49,"shortname":49,"displayname":49,"categoryId":9,"categoryName":10,"summaryHtml":50,"summaryText":51,"imageUrl":52,"startDate":53,"endDate":28,"enrolmentMethods":54,"selfEnrolment":18,"guestAccess":19,"contacts":55,"customFields":57,"format":25,"enrolUrl":58,"courseUrl":59,"timeModified":28},3,"empowering-meaningful-participation-through-everyday-support-3","Empowering Meaningful Participation Through Everyday Support","\u003Cp>This course has been designed to help Support Workers develop practical skills that encourage independence, participation, and meaningful engagement for people with disability.\u003C\u002Fp>\r\n\u003Cp>Every interaction presents an opportunity to support a person to build confidence, make choices, strengthen relationships, and take an active role in their own life. This course introduces practical approaches that help workers move beyond simply providing care and towards creating opportunities for genuine involvement in daily activities and decision making.\u003C\u002Fp>\r\n\u003Cp>Through realistic examples and workplace scenarios, participants will learn how to identify opportunities for engagement, adapt support to individual needs, and encourage participation in ways that promote dignity, choice, inclusion, and personal achievement.\u003C\u002Fp>\r\n\u003Cp>The course focuses on creating supportive environments where people can contribute to everyday tasks, develop new skills, connect with others, and exercise greater control over their lives at home and within their communities.\u003C\u002Fp>\r\n\u003Cp>Interactive learning activities, reflective exercises, and knowledge checks are incorporated throughout the course to support understanding and encourage the practical application of skills within everyday support settings.\u003C\u002Fp>\r\n\u003Ch3> \u003C\u002Fh3>\r\n\u003Ch5>What You'll Learn\u003C\u002Fh5>\r\n\u003Cp>Participants will explore:\u003C\u002Fp>\r\n\u003Cp>• The relationship between participation, independence, and quality of life\u003C\u002Fp>\r\n\u003Cp>• The importance of meaningful engagement in everyday activities\u003C\u002Fp>\r\n\u003Cp>• Person centred approaches that promote choice and control\u003C\u002Fp>\r\n\u003Cp>• Practical strategies to support skill development and confidence\u003C\u002Fp>\r\n\u003Cp>• Ways to encourage greater involvement in home, work, and community activities\u003C\u002Fp>\r\n\u003Cp>• Techniques for adapting support to meet individual needs and abilities\u003C\u002Fp>\r\n\u003Cp>• How everyday interactions can create opportunities for growth, learning, and inclusion\u003C\u002Fp>\r\n\u003Cp>• Methods for reflecting on and improving support practices\u003C\u002Fp>\r\n\u003Ch3> \u003C\u002Fh3>\r\n\u003Ch5>Who This Course Is For\u003C\u002Fh5>\r\n\u003Cp>This course is suitable for Disability Support Workers, Community Support Workers, Residential Care Staff, Team Leaders, Support Coordinators, and anyone looking to strengthen their ability to support meaningful participation and independence for people with disability.\u003C\u002Fp>\r\n\u003Ch3> \u003C\u002Fh3>\r\n\u003Cp>\u003Cstrong>Important Disclaimer\u003C\u002Fstrong>\u003C\u002Fp>\r\n\u003Cp>This course is provided for information and educational purposes only. It is designed to increase your understanding of the topic and provide theoretical knowledge to support your professional development.\u003C\u002Fp>\r\n\u003Cp>Upon successful completion, you will receive a Certificate of Completion. This certificate confirms that you have completed the learning content and any associated assessments within this course. It is not a formal qualification, nationally recognised certification, licence, or accreditation, and it does not, on its own, demonstrate practical competency or authorise you to perform workplace tasks.\u003C\u002Fp>\r\n\u003Cp>This course provides the theoretical knowledge required to support safe manual handling practices. It is not a substitute for practical workplace training, supervised competency assessments, organisation-specific policies and procedures, or workplace-specific manual handling instruction.\u003C\u002Fp>\r\n\u003Cp>Where practical skills are required, learners must complete any additional hands-on training, workplace induction, competency assessments, and ongoing supervision required by their employer or applicable legislation.\u003C\u002Fp>\r\n\u003Cp>It is the responsibility of each learner and their employer to ensure that all work is carried out in accordance with current workplace policies, relevant legislation, applicable Australian Standards, and industry best practice.\u003C\u002Fp>\r\n\u003Cp>By undertaking this course, you acknowledge and agree that the Certificate of Completion is evidence of participation only and should not be relied upon as proof of professional competence or eligibility to perform manual handling tasks without appropriate workplace training and assessment.\u003C\u002Fp>","This course has been designed to help Support Workers develop practical skills that encourage independence, participation, and meaningful engagement for people with disability. Every interaction presents an opportunity to support a person to build confidence, make choices, strengthen relationships, and take an active role in their own life. This course introduces practical approaches that help workers move beyond simply providing care and towards creating opportunities for genuine involvement in daily activities and decision making. Through realistic examples and workplace scenarios, participants will learn how to identify opportunities for engagement, adapt support to individual needs, and encourage participation in ways that promote dignity, choice, inclusion, and personal achievement. The course focuses on creating supportive environments where people can contribute to everyday tasks, develop new skills, connect with others, and exercise greater control over their lives at home and within their communities. Interactive learning activities, reflective exercises, and knowledge checks are incorporated throughout the course to support understanding and encourage the practical application of skills within everyday support settings. What You'll Learn Participants will explore: • The relationship between participation, independence, and quality of life • The importance of meaningful engagement in everyday activities • Person centred approaches that promote choice and control • Practical strategies to support skill development and confidence • Ways to encourage greater involvement in home, work, and community activities • Techniques for adapting support to meet individual needs and abilities • How everyday interactions can create opportunities for growth, learning, and inclusion • Methods for reflecting on and improving support practices Who This Course Is For This course is suitable for Disability Support Workers, Community Support Workers, Residential Care Staff, Team Leaders, Support Coordinators, and anyone looking to strengthen their ability to support meaningful participation and independence for people with disability. Important Disclaimer This course is provided for information and educational purposes only. It is designed to increase your understanding of the topic and provide theoretical knowledge to support your professional development. Upon successful completion, you will receive a Certificate of Completion. This certificate confirms that you have completed the learning content and any associated assessments within this course. It is not a formal qualification, nationally recognised certification, licence, or accreditation, and it does not, on its own, demonstrate practical competency or authorise you to perform workplace tasks. This course provides the theoretical knowledge required to support safe manual handling practices. It is not a substitute for practical workplace training, supervised competency assessments, organisation-specific policies and procedures, or workplace-specific manual handling instruction. Where practical skills are required, learners must complete any additional hands-on training, workplace induction, competency assessments, and ongoing supervision required by their employer or applicable legislation. It is the responsibility of each learner and their employer to ensure that all work is carried out in accordance with current workplace policies, relevant legislation, applicable Australian Standards, and industry best practice. By undertaking this course, you acknowledge and agree that the Certificate of Completion is evidence of participation only and should not be relied upon as proof of professional competence or eligibility to perform manual handling tasks without appropriate workplace training and assessment.","\u002Fapi\u002Flms\u002Ffile\u002F17\u002Fcourse\u002Foverviewfiles\u002FChatGPT%20Image%20Jun%2014%2C%202026%2C%2005_00_42%20AM.png",1781391600,[17],[56],{"id":22,"name":23},[],"https:\u002F\u002Flms.orangised.com.au\u002Fenrol\u002Findex.php?id=3","https:\u002F\u002Flms.orangised.com.au\u002Fcourse\u002Fview.php?id=3",{"id":61,"slug":62,"fullname":63,"shortname":64,"displayname":63,"categoryId":9,"categoryName":10,"summaryHtml":65,"summaryText":66,"imageUrl":67,"startDate":68,"endDate":69,"enrolmentMethods":70,"selfEnrolment":18,"guestAccess":19,"contacts":71,"customFields":73,"format":25,"enrolUrl":74,"courseUrl":75,"timeModified":28},8,"managing-client-complaints-8","Managing Client Complaints","Client Complaints","\u003Cp>This course is one of two modules designed to help you meet the NDIS Commission's requirements for complaints management.\u003C\u002Fp>\r\n\u003Cp>The NDIS Practice Standards require all workers to understand how to recognise, respond to, and manage complaints appropriately. By the end of this module, you will have a better understanding of:\u003C\u002Fp>\r\n\u003Cul>\r\n\u003Cli>What a complaint is.\u003C\u002Fli>\r\n\u003Cli>How support workers should respond to complaints.\u003C\u002Fli>\r\n\u003Cli>How to respond to complaints in a respectful and positive way.\u003C\u002Fli>\r\n\u003Cli>How complaints can be used to improve the quality of supports and services.\u003C\u002Fli>\r\n\u003C\u002Ful>\r\n\u003Cp>These eLearning modules have been written in plain English and focus on the key complaints management requirements relevant to both support workers and managers.\u003C\u002Fp>\r\n\u003Cp>If you are responsible for supervising staff or managing complaints, you should also complete the \u003Cstrong>Managing Complaints for Managers\u003C\u002Fstrong> module.\u003C\u002Fp>\r\n\u003Cp>\u003C\u002Fp>\r\n\u003Cp>\u003Cstrong>Important Disclaimer\u003C\u002Fstrong>\u003C\u002Fp>\r\n\u003Cp>This course is provided for information and educational purposes only. It is designed to increase your understanding of the topic and provide theoretical knowledge to support your professional development.\u003C\u002Fp>\r\n\u003Cp>Upon successful completion, you will receive a Certificate of Completion. This certificate confirms that you have completed the learning content and any associated assessments within this course. It is not a formal qualification, nationally recognised certification, licence, or accreditation, and it does not, on its own, demonstrate practical competency or authorise you to perform workplace tasks.\u003C\u002Fp>\r\n\u003Cp>This course provides the theoretical knowledge required to support safe manual handling practices. It is not a substitute for practical workplace training, supervised competency assessments, organisation-specific policies and procedures, or workplace-specific manual handling instruction.\u003C\u002Fp>\r\n\u003Cp>Where practical skills are required, learners must complete any additional hands-on training, workplace induction, competency assessments, and ongoing supervision required by their employer or applicable legislation.\u003C\u002Fp>\r\n\u003Cp>It is the responsibility of each learner and their employer to ensure that all work is carried out in accordance with current workplace policies, relevant legislation, applicable Australian Standards, and industry best practice.\u003C\u002Fp>\r\n\u003Cp>By undertaking this course, you acknowledge and agree that the Certificate of Completion is evidence of participation only and should not be relied upon as proof of professional competence or eligibility to perform manual handling tasks without appropriate workplace training and assessment.\u003C\u002Fp>","This course is one of two modules designed to help you meet the NDIS Commission's requirements for complaints management. The NDIS Practice Standards require all workers to understand how to recognise, respond to, and manage complaints appropriately. By the end of this module, you will have a better understanding of: What a complaint is. How support workers should respond to complaints. How to respond to complaints in a respectful and positive way. How complaints can be used to improve the quality of supports and services. These eLearning modules have been written in plain English and focus on the key complaints management requirements relevant to both support workers and managers. If you are responsible for supervising staff or managing complaints, you should also complete the Managing Complaints for Managers module. Important Disclaimer This course is provided for information and educational purposes only. It is designed to increase your understanding of the topic and provide theoretical knowledge to support your professional development. Upon successful completion, you will receive a Certificate of Completion. This certificate confirms that you have completed the learning content and any associated assessments within this course. It is not a formal qualification, nationally recognised certification, licence, or accreditation, and it does not, on its own, demonstrate practical competency or authorise you to perform workplace tasks. This course provides the theoretical knowledge required to support safe manual handling practices. It is not a substitute for practical workplace training, supervised competency assessments, organisation-specific policies and procedures, or workplace-specific manual handling instruction. Where practical skills are required, learners must complete any additional hands-on training, workplace induction, competency assessments, and ongoing supervision required by their employer or applicable legislation. It is the responsibility of each learner and their employer to ensure that all work is carried out in accordance with current workplace policies, relevant legislation, applicable Australian Standards, and industry best practice. By undertaking this course, you acknowledge and agree that the Certificate of Completion is evidence of participation only and should not be relied upon as proof of professional competence or eligibility to perform manual handling tasks without appropriate workplace training and assessment.","\u002Fapi\u002Flms\u002Ffile\u002F116\u002Fcourse\u002Foverviewfiles\u002FChatGPT_Image_Jul_22_2026_11_46_55_AM_50.png",1784728800,1816264800,[17],[72],{"id":22,"name":23},[],"https:\u002F\u002Flms.orangised.com.au\u002Fenrol\u002Findex.php?id=8","https:\u002F\u002Flms.orangised.com.au\u002Fcourse\u002Fview.php?id=8"]