[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"lms-course-13":3},{"course":4,"related":26},{"id":5,"slug":6,"fullname":7,"shortname":8,"displayname":7,"categoryId":9,"categoryName":10,"summaryHtml":11,"summaryText":12,"imageUrl":13,"startDate":14,"endDate":15,"enrolmentMethods":16,"selfEnrolment":18,"guestAccess":19,"contacts":20,"customFields":21,"format":22,"enrolUrl":23,"courseUrl":24,"timeModified":25},13,"clear-and-accurate-shift-notes-13","Clear and Accurate Shift Notes","Writing Shift Notes",1,"Support Worker Training","\u003Ch5>Course Summary\u003C\u002Fh5>\r\n\u003Cp>Shift notes are more than a record of what happened during a shift. They provide evidence of the support delivered, track progress towards participant goals, communicate important information between workers and help protect participants, support workers and organisations.\u003C\u002Fp>\r\n\u003Cp>This short course explains how to write clear, factual and professional shift notes that accurately reflect the participant’s day and the support provided.\u003C\u002Fp>\r\n\u003Ch5>In This Course, You Will Learn:\u003C\u002Fh5>\r\n\u003Cul>\r\n\u003Cli>Why accurate shift notes are important\u003C\u002Fli>\r\n\u003Cli>What information should be included\u003C\u002Fli>\r\n\u003Cli>How to write clearly, factually and objectively\u003C\u002Fli>\r\n\u003Cli>How to connect activities and support to participant goals\u003C\u002Fli>\r\n\u003Cli>How to document progress, choices and independence\u003C\u002Fli>\r\n\u003Cli>How to record health changes, concerns and incidents\u003C\u002Fli>\r\n\u003Cli>What information should not be included\u003C\u002Fli>\r\n\u003Cli>How to protect privacy and confidentiality\u003C\u002Fli>\r\n\u003Cli>Common shift-note mistakes and how to avoid them\u003C\u002Fli>\r\n\u003Cli>How to recognise the difference between a strong and poor shift note\u003C\u002Fli>\r\n\u003C\u002Ful>\r\n\u003Cp>By the end of this course, you should be able to write shift notes that are accurate, respectful, useful and suitable for organisational and NDIS documentation requirements.\u003C\u002Fp>\r\n\u003Cp>\u003Cstrong>Important Disclaimer\u003C\u002Fstrong>\u003C\u002Fp>\r\n\u003Cp>This course is provided for information and educational purposes only. It is designed to increase your understanding of the topic and provide theoretical knowledge to support your professional development.\u003C\u002Fp>\r\n\u003Cp>Upon successful completion, you will receive a Certificate of Completion. This certificate confirms that you have completed the learning content and any associated assessments within this course. It is not a formal qualification, nationally recognised certification, licence, or accreditation, and it does not, on its own, demonstrate practical competency or authorise you to perform workplace tasks.\u003C\u002Fp>\r\n\u003Cp>This course provides the theoretical knowledge required to support safe manual handling practices. It is not a substitute for practical workplace training, supervised competency assessments, organisation-specific policies and procedures, or workplace-specific manual handling instruction.\u003C\u002Fp>\r\n\u003Cp>Where practical skills are required, learners must complete any additional hands-on training, workplace induction, competency assessments, and ongoing supervision required by their employer or applicable legislation.\u003C\u002Fp>\r\n\u003Cp>It is the responsibility of each learner and their employer to ensure that all work is carried out in accordance with current workplace policies, relevant legislation, applicable Australian Standards, and industry best practice.\u003C\u002Fp>\r\n\u003Cp>By undertaking this course, you acknowledge and agree that the Certificate of Completion is evidence of participation only and should not be relied upon as proof of professional competence or eligibility to perform manual handling tasks without appropriate workplace training and assessment.\u003C\u002Fp>","Course Summary Shift notes are more than a record of what happened during a shift. They provide evidence of the support delivered, track progress towards participant goals, communicate important information between workers and help protect participants, support workers and organisations. This short course explains how to write clear, factual and professional shift notes that accurately reflect the participant’s day and the support provided. In This Course, You Will Learn: Why accurate shift notes are important What information should be included How to write clearly, factually and objectively How to connect activities and support to participant goals How to document progress, choices and independence How to record health changes, concerns and incidents What information should not be included How to protect privacy and confidentiality Common shift-note mistakes and how to avoid them How to recognise the difference between a strong and poor shift note By the end of this course, you should be able to write shift notes that are accurate, respectful, useful and suitable for organisational and NDIS documentation requirements. Important Disclaimer This course is provided for information and educational purposes only. It is designed to increase your understanding of the topic and provide theoretical knowledge to support your professional development. Upon successful completion, you will receive a Certificate of Completion. This certificate confirms that you have completed the learning content and any associated assessments within this course. It is not a formal qualification, nationally recognised certification, licence, or accreditation, and it does not, on its own, demonstrate practical competency or authorise you to perform workplace tasks. This course provides the theoretical knowledge required to support safe manual handling practices. It is not a substitute for practical workplace training, supervised competency assessments, organisation-specific policies and procedures, or workplace-specific manual handling instruction. Where practical skills are required, learners must complete any additional hands-on training, workplace induction, competency assessments, and ongoing supervision required by their employer or applicable legislation. It is the responsibility of each learner and their employer to ensure that all work is carried out in accordance with current workplace policies, relevant legislation, applicable Australian Standards, and industry best practice. By undertaking this course, you acknowledge and agree that the Certificate of Completion is evidence of participation only and should not be relied upon as proof of professional competence or eligibility to perform manual handling tasks without appropriate workplace training and assessment.","\u002Fapi\u002Flms\u002Ffile\u002F219\u002Fcourse\u002Foverviewfiles\u002FChatGPT_Image_Aug_25_2026_11_46_10_AM_50.png",1787666400,1819202400,[17],"self",true,false,[],[],"tiles","https:\u002F\u002Flms.orangised.com.au\u002Fenrol\u002Findex.php?id=13","https:\u002F\u002Flms.orangised.com.au\u002Fcourse\u002Fview.php?id=13",0,[27,41,59],{"id":28,"slug":29,"fullname":30,"shortname":31,"displayname":30,"categoryId":9,"categoryName":10,"summaryHtml":32,"summaryText":33,"imageUrl":34,"startDate":35,"endDate":25,"enrolmentMethods":36,"selfEnrolment":18,"guestAccess":19,"contacts":37,"customFields":38,"format":22,"enrolUrl":39,"courseUrl":40,"timeModified":25},20,"autism-in-practice-understanding-communicating-and-providing-better-support-20","Autism in Practice: Understanding, Communicating and Providing Better Support","Understanding Autism","\u003Ch5>Course Overview\u003C\u002Fh5>\r\n\u003Cp>Autism is a lifelong neurodevelopmental difference that influences how a person experiences, processes and responds to the world around them. Every autistic person has their own communication style, sensory profile, strengths, preferences and support needs.\u003C\u002Fp>\r\n\u003Cp>This module provides disability support workers with practical guidance for delivering respectful, individualised support. It explores communication, sensory processing, routines, executive functioning, masking, distress, meltdowns and shutdowns.\u003C\u002Fp>\r\n\u003Cp>Workers will learn how to reduce unnecessary barriers, respond appropriately to signs of overload and support choice, consent, regulation and meaningful participation without taking control away from the person.\u003C\u002Fp>\r\n\u003Cp>\u003C\u002Fp>\r\n\u003Cp>\u003Cstrong>Important Disclaimer\u003C\u002Fstrong>\u003C\u002Fp>\r\n\u003Cp>This course is provided for information and educational purposes only. It is designed to increase your understanding of the topic and provide theoretical knowledge to support your professional development.\u003C\u002Fp>\r\n\u003Cp>Upon successful completion, you will receive a Certificate of Completion. This certificate confirms that you have completed the learning content and any associated assessments within this course. It is not a formal qualification, nationally recognised certification, licence, or accreditation, and it does not, on its own, demonstrate practical competency or authorise you to perform workplace tasks.\u003C\u002Fp>\r\n\u003Cp>This course provides the theoretical knowledge required to support safe manual handling practices. It is not a substitute for practical workplace training, supervised competency assessments, organisation-specific policies and procedures, or workplace-specific manual handling instruction.\u003C\u002Fp>\r\n\u003Cp>Where practical skills are required, learners must complete any additional hands-on training, workplace induction, competency assessments, and ongoing supervision required by their employer or applicable legislation.\u003C\u002Fp>\r\n\u003Cp>It is the responsibility of each learner and their employer to ensure that all work is carried out in accordance with current workplace policies, relevant legislation, applicable Australian Standards, and industry best practice.\u003C\u002Fp>\r\n\u003Cp>By undertaking this course, you acknowledge and agree that the Certificate of Completion is evidence of participation only and should not be relied upon as proof of professional competence or eligibility to perform manual handling tasks without appropriate workplace training and assessment.\u003C\u002Fp>","Course Overview Autism is a lifelong neurodevelopmental difference that influences how a person experiences, processes and responds to the world around them. Every autistic person has their own communication style, sensory profile, strengths, preferences and support needs. This module provides disability support workers with practical guidance for delivering respectful, individualised support. It explores communication, sensory processing, routines, executive functioning, masking, distress, meltdowns and shutdowns. Workers will learn how to reduce unnecessary barriers, respond appropriately to signs of overload and support choice, consent, regulation and meaningful participation without taking control away from the person. Important Disclaimer This course is provided for information and educational purposes only. It is designed to increase your understanding of the topic and provide theoretical knowledge to support your professional development. Upon successful completion, you will receive a Certificate of Completion. This certificate confirms that you have completed the learning content and any associated assessments within this course. It is not a formal qualification, nationally recognised certification, licence, or accreditation, and it does not, on its own, demonstrate practical competency or authorise you to perform workplace tasks. This course provides the theoretical knowledge required to support safe manual handling practices. It is not a substitute for practical workplace training, supervised competency assessments, organisation-specific policies and procedures, or workplace-specific manual handling instruction. Where practical skills are required, learners must complete any additional hands-on training, workplace induction, competency assessments, and ongoing supervision required by their employer or applicable legislation. It is the responsibility of each learner and their employer to ensure that all work is carried out in accordance with current workplace policies, relevant legislation, applicable Australian Standards, and industry best practice. By undertaking this course, you acknowledge and agree that the Certificate of Completion is evidence of participation only and should not be relied upon as proof of professional competence or eligibility to perform manual handling tasks without appropriate workplace training and assessment.","\u002Fapi\u002Flms\u002Ffile\u002F320\u002Fcourse\u002Foverviewfiles\u002FChatGPT%20Image%20Sep%209%2C%202026%2C%2010_38_03%20AM.png",1788962400,[17],[],[],"https:\u002F\u002Flms.orangised.com.au\u002Fenrol\u002Findex.php?id=20","https:\u002F\u002Flms.orangised.com.au\u002Fcourse\u002Fview.php?id=20",{"id":42,"slug":43,"fullname":44,"shortname":45,"displayname":44,"categoryId":9,"categoryName":10,"summaryHtml":46,"summaryText":47,"imageUrl":48,"startDate":49,"endDate":50,"enrolmentMethods":51,"selfEnrolment":18,"guestAccess":19,"contacts":52,"customFields":56,"format":22,"enrolUrl":57,"courseUrl":58,"timeModified":25},7,"coercive-control-in-disability-support-7","Coercive Control in Disability Support","Understanding Coercive Control","\u003Cp>Coercive control is a form of ongoing abuse where a person uses manipulation, intimidation, isolation, threats, or controlling behaviours to limit another person's independence, choices, and freedom. Unlike physical violence, coercive control is often subtle and develops over time, making it difficult to recognise. For people with disability, the risk can be even greater because the abusive behaviour may occur within relationships where they depend on others for care, support, or daily living.\u003C\u002Fp>\r\n\u003Cp>This course provides support workers and carers with the knowledge and practical skills to recognise coercive control, understand how it affects people with disability, and respond appropriately. You will learn how controlling behaviours can be disguised as care, identify warning signs, understand the impact on a person's safety and wellbeing, and recognise situations where additional support or reporting may be required.\u003C\u002Fp>\r\n\u003Cp>The course also explores the legal recognition of coercive control in New South Wales, including the responsibilities of disability support workers to identify concerns, protect participants, and follow appropriate reporting processes.\u003C\u002Fp>\r\n\u003Cp>\u003C\u002Fp>\r\n\u003Cp>\u003Cstrong>Important Disclaimer\u003C\u002Fstrong>\u003C\u002Fp>\r\n\u003Cp>This course is provided for information and educational purposes only. It is designed to increase your understanding of the topic and provide theoretical knowledge to support your professional development.\u003C\u002Fp>\r\n\u003Cp>Upon successful completion, you will receive a Certificate of Completion. This certificate confirms that you have completed the learning content and any associated assessments within this course. It is not a formal qualification, nationally recognised certification, licence, or accreditation, and it does not, on its own, demonstrate practical competency or authorise you to perform workplace tasks.\u003C\u002Fp>\r\n\u003Cp>This course provides the theoretical knowledge required to support safe manual handling practices. It is not a substitute for practical workplace training, supervised competency assessments, organisation-specific policies and procedures, or workplace-specific manual handling instruction.\u003C\u002Fp>\r\n\u003Cp>Where practical skills are required, learners must complete any additional hands-on training, workplace induction, competency assessments, and ongoing supervision required by their employer or applicable legislation.\u003C\u002Fp>\r\n\u003Cp>It is the responsibility of each learner and their employer to ensure that all work is carried out in accordance with current workplace policies, relevant legislation, applicable Australian Standards, and industry best practice.\u003C\u002Fp>\r\n\u003Cp>By undertaking this course, you acknowledge and agree that the Certificate of Completion is evidence of participation only and should not be relied upon as proof of professional competence or eligibility to perform manual handling tasks without appropriate workplace training and assessment.\u003C\u002Fp>","Coercive control is a form of ongoing abuse where a person uses manipulation, intimidation, isolation, threats, or controlling behaviours to limit another person's independence, choices, and freedom. Unlike physical violence, coercive control is often subtle and develops over time, making it difficult to recognise. For people with disability, the risk can be even greater because the abusive behaviour may occur within relationships where they depend on others for care, support, or daily living. This course provides support workers and carers with the knowledge and practical skills to recognise coercive control, understand how it affects people with disability, and respond appropriately. You will learn how controlling behaviours can be disguised as care, identify warning signs, understand the impact on a person's safety and wellbeing, and recognise situations where additional support or reporting may be required. The course also explores the legal recognition of coercive control in New South Wales, including the responsibilities of disability support workers to identify concerns, protect participants, and follow appropriate reporting processes. Important Disclaimer This course is provided for information and educational purposes only. It is designed to increase your understanding of the topic and provide theoretical knowledge to support your professional development. Upon successful completion, you will receive a Certificate of Completion. This certificate confirms that you have completed the learning content and any associated assessments within this course. It is not a formal qualification, nationally recognised certification, licence, or accreditation, and it does not, on its own, demonstrate practical competency or authorise you to perform workplace tasks. This course provides the theoretical knowledge required to support safe manual handling practices. It is not a substitute for practical workplace training, supervised competency assessments, organisation-specific policies and procedures, or workplace-specific manual handling instruction. Where practical skills are required, learners must complete any additional hands-on training, workplace induction, competency assessments, and ongoing supervision required by their employer or applicable legislation. It is the responsibility of each learner and their employer to ensure that all work is carried out in accordance with current workplace policies, relevant legislation, applicable Australian Standards, and industry best practice. By undertaking this course, you acknowledge and agree that the Certificate of Completion is evidence of participation only and should not be relied upon as proof of professional competence or eligibility to perform manual handling tasks without appropriate workplace training and assessment.","\u002Fapi\u002Flms\u002Ffile\u002F83\u002Fcourse\u002Foverviewfiles\u002FChatGPT_Image_Jul_10_2026_11_45_53_AM_50.png",1783692000,1815228000,[17],[53],{"id":54,"name":55},2,"Admin User",[],"https:\u002F\u002Flms.orangised.com.au\u002Fenrol\u002Findex.php?id=7","https:\u002F\u002Flms.orangised.com.au\u002Fcourse\u002Fview.php?id=7",{"id":60,"slug":61,"fullname":62,"shortname":63,"displayname":62,"categoryId":9,"categoryName":10,"summaryHtml":64,"summaryText":65,"imageUrl":66,"startDate":67,"endDate":25,"enrolmentMethods":68,"selfEnrolment":18,"guestAccess":19,"contacts":69,"customFields":70,"format":22,"enrolUrl":71,"courseUrl":72,"timeModified":25},29,"culture-identity-and-safe-practice-29","Culture, Identity and Safe Practice","Culture","\u003Ch5>Course Overview\u003C\u002Fh5>\r\n\u003Cp>Cultural safety is not achieved by memorising traditions or treating everyone from the same background in the same way. It begins with understanding what identity, culture, family, language and belonging mean to the individual participant.\u003C\u002Fp>\r\n\u003Cp>This course helps SIL support workers recognise how personal assumptions, unconscious bias and the power held by services can affect everyday support. It explores cultural humility, respectful communication, language access, family and community involvement, intersectionality and culturally safe shared living.\u003C\u002Fp>\r\n\u003Cp>Workers will learn how to respond appropriately to racism and discrimination, arrange qualified interpreters for sensitive discussions and support cultural practices without relying on stereotypes. The course also provides practical guidance for repairing trust when mistakes occur.\u003C\u002Fp>\r\n\u003Cp>The module reinforces that cultural safety is determined by the participant’s experience. Workers must listen, reflect and adapt their practice so each person feels respected, included and able to maintain the identities and relationships that matter to them.\u003C\u002Fp>\r\n\u003Cp>\u003C\u002Fp>\r\n\u003Ch6>Important Disclaimer\u003C\u002Fh6>\r\n\u003Cp>This course is provided for information and educational purposes only. It is designed to increase your understanding of the topic and provide theoretical knowledge to support your professional development.\u003C\u002Fp>\r\n\u003Cp>Upon successful completion, you will receive a Certificate of Completion. This certificate confirms that you have completed the learning content and any associated assessments within this course. It is not a formal qualification, nationally recognised certification, licence, or accreditation, and it does not, on its own, demonstrate practical competency or authorise you to perform workplace tasks.\u003C\u002Fp>\r\n\u003Cp>This course provides the theoretical knowledge required to support safe manual handling practices. It is not a substitute for practical workplace training, supervised competency assessments, organisation-specific policies and procedures, or workplace-specific manual handling instruction.\u003C\u002Fp>\r\n\u003Cp>Where practical skills are required, learners must complete any additional hands-on training, workplace induction, competency assessments, and ongoing supervision required by their employer or applicable legislation.\u003C\u002Fp>\r\n\u003Cp>It is the responsibility of each learner and their employer to ensure that all work is carried out in accordance with current workplace policies, relevant legislation, applicable Australian Standards, and industry best practice.\u003C\u002Fp>\r\n\u003Cp>By undertaking this course, you acknowledge and agree that the Certificate of Completion is evidence of participation only and should not be relied upon as proof of professional competence or eligibility to perform manual handling tasks without appropriate workplace training and assessment.\u003C\u002Fp>","Course Overview Cultural safety is not achieved by memorising traditions or treating everyone from the same background in the same way. It begins with understanding what identity, culture, family, language and belonging mean to the individual participant. This course helps SIL support workers recognise how personal assumptions, unconscious bias and the power held by services can affect everyday support. It explores cultural humility, respectful communication, language access, family and community involvement, intersectionality and culturally safe shared living. Workers will learn how to respond appropriately to racism and discrimination, arrange qualified interpreters for sensitive discussions and support cultural practices without relying on stereotypes. The course also provides practical guidance for repairing trust when mistakes occur. The module reinforces that cultural safety is determined by the participant’s experience. Workers must listen, reflect and adapt their practice so each person feels respected, included and able to maintain the identities and relationships that matter to them. Important Disclaimer This course is provided for information and educational purposes only. It is designed to increase your understanding of the topic and provide theoretical knowledge to support your professional development. Upon successful completion, you will receive a Certificate of Completion. This certificate confirms that you have completed the learning content and any associated assessments within this course. It is not a formal qualification, nationally recognised certification, licence, or accreditation, and it does not, on its own, demonstrate practical competency or authorise you to perform workplace tasks. This course provides the theoretical knowledge required to support safe manual handling practices. It is not a substitute for practical workplace training, supervised competency assessments, organisation-specific policies and procedures, or workplace-specific manual handling instruction. Where practical skills are required, learners must complete any additional hands-on training, workplace induction, competency assessments, and ongoing supervision required by their employer or applicable legislation. It is the responsibility of each learner and their employer to ensure that all work is carried out in accordance with current workplace policies, relevant legislation, applicable Australian Standards, and industry best practice. By undertaking this course, you acknowledge and agree that the Certificate of Completion is evidence of participation only and should not be relied upon as proof of professional competence or eligibility to perform manual handling tasks without appropriate workplace training and assessment.","\u002Fapi\u002Flms\u002Ffile\u002F348\u002Fcourse\u002Foverviewfiles\u002Fcover_2_50.jpg",1789135200,[17],[],[],"https:\u002F\u002Flms.orangised.com.au\u002Fenrol\u002Findex.php?id=29","https:\u002F\u002Flms.orangised.com.au\u002Fcourse\u002Fview.php?id=29"]